The River Group operates a quality assurance programe across all aspects of the business, from the in-house administration through to the practical aspects of each individual vehicle repair.
From the moment that a customer hands their vehicle to our staff, each process is monitored, tracked and checked through our fully computerised quoting and tracking programes.
Our Quality Control Manager is tasked with ensuring every aspect of every repair is carried out to strict performance and factory standards and our quality assurance applies to every repair from our workshops.
The River Group complies fully with the international ISO 9000 standard for quality assurance.
The River Group also utilises the services of MON-IT for all OH&S issues, to ensure the safety of all staff and to ensure your vehicle is being repaired in the safest possible manner.